F.A.Q. - Frequently Asked Questions
What's included in the Budapest Card price?
– Admission to 30+ Attractions including Szt. Lukács Thermal Bath and Pool
– Unlimited free public transport
– Free Budapest guide and map
– Free sightseeing walking tours (in English in Buda and Pest)
– Free cruise on the Danube
– 10-50% discounts on visits, guided tours, relax experiences, restaurants and nightlife
You can see the full list here.
Where can I pick up the Budapest Card?
- At the airport: at the BKK Customer Service Centre of terminal 2A or 2B at Budapest Ferenc Liszt International Airport.
- In the city centre: at the Budapestinfo Tourist Information Office (1052 Budapest, Városháza Park/Deák Ferenc tér, at the bus stop of the 100E Airport Express line).
- At BKK Customer Service Centres near underground stations across the city:
- BKK Customer Service Centre, Deák Ferenc Square underground station (H-1051, Budapest, Deák Ferenc tér)
- BKK Customer Service Centre, Kelenföld Railway Station underground station—Őrmező exit (H-1115 Budapest, Kelenföld vasútállomás)
- BKK Customer Service Centre, Keleti Railway Station underground station—M4 underpass (H-1077 Budapest, Baross tér, M4 underpass)
- BKK Customer Service Centre, Déli Railway Station underground station (H-1012 Budapest, Déli pályaudvar)
The Budapest Card is valid for hours or for days?
The Budapest Card is valid for 24h, 48h, 72h, 96h, or 120h and once activated, your ticket is valid for the number of hours you’ve chosen.
When is the card activated?
Independently of the purchase date, the card is activated on its first use (in any attraction or public transport).
What's your refund policy?
Cancellation is possible until 23:59 on the day before your visit.
Rescheduling is possible until 23:59 on the day before your visit.
What happens if I lose my Budapest Card?
Unfortunately, there is currently no possibility to replace your card, so you will have to buy a new one.
Is there an airport transfer included in Budapest Card?
You can use the public transportation free of charge with your Budapest Card, which takes you from the airport to the city center.
Is it necessary to buy the card for children?
When the child is 7 years old or older, you need to buy a card.
Each card is valid for an adult and a child of up to 6 years traveling with them.